Call center application

ArchiMate-modellen > ArchiSurance V3 - 2 > ApplicationComponents > Call center application

ArchiMate-element Call center application

Elementtype	:	ApplicationComponent
Element-id	:	Id-3fdbbf52-c1a4-0388-adf0-aab4d668ddab
ArchiMate-model	:	ArchiSurance V3 - 2
Label	:	Call center application
Total cost of ownership	:	320000
Number of users	:	42
Lifecycle phase	:	Operational
Business value	:	Very high
Vendor	:	Salesforce
Status of technology	:	Current
ArchiMate-views	:	Application Cooperation View
Relaties	:	Call center application bedient Web portal (ServingRelationship) Customer Data Access bedient Call center application (ServingRelationship)

Beschikbare analyses

• Vergelijken eigenschapwaarden
• Vergelijken frequentie eigenschapwaarden
• Vergelijken eigenschapwaarden multidimensionaal
• Elementcontextdiagram

Contextdiagram